Shipping policy

Shipping Policy

Please review the information below for details about our shipping process.

Order Processing

All orders are processed within 1-3 business days, Monday through Friday, excluding weekends and holidays.

Once your order has shipped, you will receive a confirmation email with tracking details.

Delivery Times

Standard shipping usually takes 7-14 business days, depending on the destination and carrier service.

Please note that delivery times are estimates only and are not guaranteed. Shipping may be affected by factors outside our control, including customs processing, carrier delays, weather conditions, holidays, or other unexpected circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your shipping address and the shipping method available for your order.

Free shipping may be available during special promotions when clearly stated on our website.

International Orders

We offer international shipping to selected destinations.

International shipments may be subject to customs fees, import duties, taxes, or other charges. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Tracking Your Order

You will receive a tracking link by email once your order has shipped. Please allow up to 24 hours for tracking information to update in the carrier’s system.

If you do not see the tracking email, please check your spam or junk folder first.

Incorrect Addresses and Delivery Issues

Please review your shipping address carefully before submitting your order. We are not responsible for delays, failed deliveries, or packages delivered to an incorrect address provided by the customer.

If your package is delayed, lost, damaged, or if you have any shipping-related questions, please contact us at eryncummingskh@hotmail.com, and we will do our best to assist you.